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QUALITY POLICY

 

PINTURAS FIERRO S.L.

We are a family-owned company dedicated to paint manufacturing since the 19th century,currently led by the fifth generation.

1. Commitment to Quality

At Pinturas FIERRO, S.L., we are committed to providing products and services that meet thehighest quality standards. Our mission is to satisfy our customers’ needs and expectationsthrough innovation, continuous improvement, and operational excellence.

2. Quality Objectives

To achieve our quality objectives, we are committed to:

  • Meeting Customer Requirements: Understanding and fulfilling our customers’ requirementsby offering products that exceed their expectations.

  • Continuous Improvement: Implementing a continuous improvement process across all our operations, based on customer feedback and data analysis.

  • Regulatory Compliance: Ensuring that all our products and processes comply with applicableregulations and standards.

  • Training and Development: Providing ongoing training for our employees to enhance theirskills and knowledge, ensuring a high level of competence in all areas.

  • Innovation: Encouraging innovation in our products and processes to remain at the forefrontof the industry.

3. Quality Principles

Our quality principles are based on:

  • Customer Focus: Prioritizing our customers’ needs in all our decisions and actions.

  • Responsibility and Commitment: Fostering a sense of responsibility and commitment toquality at all levels of the organization.

  • Teamwork: Promoting collaboration and teamwork to solve problems and improveprocesses.

  • Measurement and Analysis: Using performance indicators and data analysis to monitor andenhance our quality.

4. Implementation of the Quality Policy

To implement this quality policy, Pinturas FIERRO, S.L. is committed to:

  • Quality Management System: Maintaining and improving a quality management systembased on the ISO 9001 standard, ensuring consistency and continuous improvement.

  • Review and Audits: Conducting regular reviews and internal audits to guarantee theeffectiveness of our quality management system and make adjustments when necessary.

  • Employee Participation: Engaging all employees in the implementation and improvement ofthe quality management system, fostering a participatory and motivating work environment.

5. Review and Improvement

This quality policy will be regularly reviewed and updated to ensure its relevance andeffectiveness in response to changing market and customer needs.

 

Management leads this policy by involving all employees and providing the necessaryresources for its fulfillment.

 

Barbastro, March 2024